Privacy Policy for EscrowShield
Effective Date: April 15, 2020
At EscrowShield, we are committed to protecting the privacy and security of the personal information we collect and process. This Privacy Policy explains how we collect, use, and safeguard your information when you use our escrow services.
Information We Collect
EscrowShield collects the following types of personal information from our customers and parties involved in escrow transactions:
1. Identifying information: Full name, address, phone number, email address, and other contact details.
2. Financial information: Bank account details, credit/debit card numbers, and transaction history.
3. Transaction details: Information about the items or services being exchanged, purchase amounts, and relevant contractual agreements.
4. Communication records: Any correspondence or interactions between you and EscrowShield.
How We Use Your Information
EscrowShield uses the collected information to:
1. Facilitate escrow transactions and ensure the secure transfer of funds and assets between parties.
2. Verify the identities of parties involved and comply with anti-money laundering and know-your-customer regulations.
3. Communicate with you regarding the status of your escrow account and any issues that may arise.
4. Improve our services and develop new features based on customer feedback and usage patterns.
5. Comply with legal and regulatory requirements, such as responding to subpoenas or court orders.
Information Sharing and Disclosure
EscrowShield does not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:
1. With service providers and vendors who assist us in operating our business, such as payment processors and technology service providers. These third parties are contractually obligated to protect your information.
2. With law enforcement, regulatory authorities, or other governmental entities, if required by law or in response to legal process.
3. In the event of a merger, acquisition, or other business transaction, where your information may be transferred as part of the transaction.
Data Security and Retention
EscrowShield implements robust security measures to protect your personal information, including encryption, access controls, and regular security audits. We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your Rights and Choices
You have the right to access, correct, update, or delete your personal information held by EscrowShield. You can also opt out of receiving marketing communications from us. To exercise these rights, please contact our Privacy Officer at privacy@escrowshield.com.
Changes to This Privacy Policy
EscrowShield may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or by other means of communication.
Contact Us
If you have any questions or concerns about our privacy practices, please contact our Privacy Officer at privacy@escrowshield.co.uk